FIU - Education , Florida International University

Frequently Asked Questions

  1. How can I request technical support?
  2. What equipment is available for faculty and staff to check out?
  3. How can I reserve equipment?
  4. If I need help setting up for my class, how do I request assistance?
  5. How do I reserve a computer lab?
  6. How can I request to add an announcement to the COE Weekly announcements?
  7. If I forgot my computer password, how can I reset my password?
  8. If I forgot my lotus notes email password, how can I reset my password?
  9. What software is available for faculty and staff?
  10. How can I request a website update?
  11. Can faculty and staff receive support on personal websites?



1. How can I request technical support?

If you need any technical support please send an email request to coesupport@fiu.edu If an email can not be sent please call the office at the following number 305-348-2499. If for any reason we can not be contacted, please contact the UTS office at 305-348-2284.

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2. What equipment is available for faculty and staff to check out?

The Office of Technology carries digital lcd projectors, laptops and digital cameras available for faculty and staff to check out.

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3. How can I reserve equipment?

Equipment can be reserved by sending an email request to coesupport@fiu.edu or by filling out the online request form here.

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4. If I need help setting up for my class, how do I request assistance?

You can request assistance by sending an email in advance to coesupport@fiu.edu and request the date and time that you need assistance.

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5. How do I reserve a computer lab?

You can reserve a computer lab by filling out the online form here or you can also send an email request to coesupport@fiu.edu.

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6. How can I request to add an announcement to the COE Weekly announcements?

You request to add an announcement by filling out our online form here or by sending an email request to coesupport@fiu.edu.

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7. If I forgot my computer password, how can I reset my password?

If you have forgotten your computer password please contact UTS by calling 305-348-2284 to have your password reset.

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8. If I forgot my email password, how can I reset my password?

If you have forgotten your email password please contact UTS by calling 305-348-2284 to have your password reset.

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9. What software is available for faculty and staff?

Please click here to see the software availability. Software not listed may be available through UTS. Please contact the office for more information.

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10. How can I request a website update?

To request an update on the website send an email request to coesupport@fiu.edu.

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11. Can faculty and staff receive support on personal websites?

Yes, The Office of Technology now provides support for faculty websites.

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